Terms of Service.

These Terms of Service (“Terms”) are a legally binding agreement between you and Duo AI Dating, Inc. (“Duo,” “we,” “us,” or “our”) governing your access to and use of Duo's services, including our website, any related software, and our matchmaking and communication services delivered through iMessage, SMS, email, web interfaces, and related channels (collectively, the “Service”).

By creating an account, submitting information to us, communicating with Duo, or otherwise using the Service, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

01 Eligibility

You may use the Service only if:

• you are at least 18 years old;
• you are legally able to enter into a binding contract;
• you are not prohibited by applicable law from using the Service; and
• you have not previously been suspended or removed from the Service by Duo.

You represent and warrant that all registration and profile information you provide is true, accurate, current, and complete.

02 Nature of the Service

Duo is an AI-assisted matchmaking and introduction service. Users provide information about themselves, their preferences, interests, communications, and related materials. Duo uses that information, including information you provide in messages, forms, surveys, uploads, and other interactions, to generate matches, recommendations, summaries, compatibility assessments, suggested introductions, and related services.

Duo does not guarantee:

• that you will receive matches;
• that any match will be accurate, suitable, or compatible;
• that any introduction will lead to a conversation, date, or relationship;
• that any user is who they claim to be; or
• that any interaction will be safe, lawful, respectful, or successful.

The Service is for introductions only. Duo does not supervise, control, or monitor in-person meetings or off-platform communications between users.

03 Registration and Account Responsibilities

To use some or all of the Service, you may be required to provide identifying information, create an account, or communicate with Duo through iMessage, SMS, email, or other channels we support.

You are responsible for:

• maintaining the accuracy of your information;
• protecting your devices, accounts, and credentials;
• restricting unauthorized access to your accounts or devices; and
• promptly notifying Duo of suspected unauthorized use or security incidents involving your account.

You may not create an account or use the Service on behalf of another person without authority to do so.

04 User Information and Content

You may provide Duo with profile details, photos, preferences, messages, feedback, responses, recordings, submissions, and other information or content (“User Content”).

As between you and Duo, you retain ownership of your User Content, subject to the rights you grant to Duo in these Terms.

You grant Duo a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to host, store, reproduce, modify, adapt, analyze, process, translate, create derivative works from, display, perform, distribute, publish, transmit, and otherwise use your User Content, in whole or in part, in any media or distribution methods now known or later developed, for any lawful business purpose, including to:

• operate, provide, maintain, market, and improve the Service;
• generate matches, introductions, summaries, compatibility analyses, and related outputs;
• develop, train, test, tune, and improve algorithms, models, systems, and features;
• create analytics, insights, aggregated data, de-identified data, pseudonymized data, modeled outputs, and derivative products; and
• comply with law, enforce these Terms, and protect the rights, safety, and property of Duo, users, and third parties.

You acknowledge and agree that Duo may disclose User Content and information derived from it to service providers, affiliates, analytics providers, advertising partners, commercialization partners, and other third parties, in each case as described in our Privacy Policy and as permitted by applicable law.

Duo does not sell your personal information for money. However, certain disclosures to advertising, analytics, or commercial partners may be considered a “sale,” “sharing,” or “targeted advertising” under applicable law, and any such disclosures will be handled as described in Duo's Privacy Policy and subject to applicable law.

You represent and warrant that:

• you own or have the necessary rights to provide your User Content and grant the rights above;
• your User Content does not violate any law or third-party rights; and
• your User Content is not false, defamatory, threatening, abusive, invasive of privacy, or otherwise unlawful.

05 Consent to Electronic Communications

Because Duo operates through iMessage and other digital communications, you consent to receive communications from Duo electronically, including by iMessage, SMS, email, or other digital means we make available.

These communications may include:

• service-related notices;
• authentication or verification messages;
• matchmaking updates;
• introductions and follow-up messages;
• safety, moderation, or policy notices; and
• marketing messages, where permitted by law and subject to your opt-out rights.

You are responsible for any carrier, messaging, or data charges imposed by your provider. Delivery is not guaranteed. Duo is not responsible for delayed, failed, filtered, or undelivered messages.

If you withdraw consent to receive required service communications, we may be unable to provide the Service and may suspend or terminate your account.

06 Privacy and Data Security

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, disclose, retain, and protect personal information.

You acknowledge that:

• the Service involves the electronic transmission, storage, and processing of personal information, including highly personal dating-related information;
• no service, network, platform, or security measure is completely secure; and
• Duo cannot guarantee that the Service will be uninterrupted, error-free, or immune from hacking, intrusion, data loss, or other security incidents.

Duo will use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the Service and the information we process, but you use the Service at your own risk to the fullest extent permitted by law.

To the extent required by applicable law, Duo will provide any required privacy notices and consumer rights mechanisms relating to the collection, use, disclosure, sale, sharing, or other commercialization of personal information.

6A Data Commercialization

Duo may monetize data, content, insights, and related materials generated through or made available by the Service. In particular, Duo may use User Content and related information for advertising, analytics, attribution, audience development, partnerships, product development, service improvement, and the creation of aggregated, de-identified, pseudonymized, modeled, or derivative datasets and products.

Duo does not sell your personal information for money. However, certain disclosures to advertising, analytics, or commercial partners may be considered a “sale,” “sharing,” or “targeted advertising” under applicable law.

The categories of personal information Duo may disclose, the categories of recipients, your applicable rights, your opt-out rights, any state-specific rights, and any “Do Not Sell or Share” mechanism are described in Duo's Privacy Policy. Where applicable law grants you privacy choices or opt-out rights with respect to the sale or sharing of personal information, Duo will make those rights available as described in its Privacy Policy and required notices.

07 Prohibited Conduct

You agree not to:

• use the Service for any unlawful, harmful, abusive, or fraudulent purpose;
• impersonate any person or misrepresent your identity, age, relationship status, intentions, or background;
• harass, threaten, stalk, exploit, or abuse any other user or person;
• send sexually explicit, coercive, hateful, violent, or otherwise prohibited content;
• collect, scrape, harvest, or mine user information without authorization;
• use bots, automation, or scripts to access or interact with the Service except as expressly authorized by Duo;
• upload malware, malicious code, or harmful content;
• interfere with the operation or security of the Service;
• use the Service to promote commercial services, scams, or off-platform schemes;
• solicit passwords, financial information, or sensitive account information from other users; or
• violate any applicable law, regulation, or third-party rights.

Duo may investigate violations and may suspend, restrict, remove, or terminate access at any time.

08 Safety and User Interactions

You understand and agree that Duo does not control the conduct of users or third parties and is not responsible for conduct occurring on or off the Service.

Unless Duo expressly states otherwise in a separate written disclosure, Duo does not conduct criminal background checks, identity verification checks, or screening for all users. Even if Duo chooses to use verification or screening tools in some cases, those tools are not foolproof, may not be current, and do not guarantee your safety.

You are solely responsible for your interactions with other users, whether online, by message, by phone, or in person. Always use your best judgment and take appropriate safety precautions when communicating with or meeting anyone introduced through the Service.

Duo makes no representations or warranties regarding any user's:

• identity;
• intentions;
• truthfulness;
• compatibility;
• health or physical condition;
• criminal history;
• legal compliance; or
• safety.

09 In-Person Meetings; Assumption of Risk

If you choose to communicate with, meet, date, travel with, or otherwise interact with another user or any person introduced through the Service, you do so voluntarily and at your own risk.

You acknowledge that interactions arising from online introductions can involve risks, including fraud, misrepresentation, theft, emotional harm, harassment, assault, sexual assault, rape, stalking, bodily injury, illness, and death.

To the fullest extent permitted by law, Duo is not liable for the acts, omissions, statements, conduct, negligence, intentional misconduct, or criminal acts of any user or third party, whether occurring on or off the Service, before, during, or after any introduction, communication, or meeting.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

10 Reporting and Cooperation

If you believe another user has violated these Terms, behaved dangerously, or engaged in unlawful conduct, you should immediately stop interacting with that person and report the matter to Duo at safety@tryduo.net.

Duo may, but is not obligated to, review reports, investigate complaints, remove content, suspend accounts, preserve evidence, and cooperate with law enforcement where appropriate or legally required.

11 Intellectual Property

The Service, including its software, workflows, text, graphics, branding, logos, prompts, designs, matchmaking systems, models, and outputs generated by or for Duo, is owned by Duo or its licensors and is protected by intellectual property laws.

Subject to your compliance with these Terms, Duo grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for its intended personal purpose.

You may not copy, modify, distribute, reverse engineer, decompile, create derivative works from, or exploit the Service except as expressly permitted by Duo in writing.

12 Fees and Paid Services

Certain features of the Service may require payment. If Duo offers paid services, subscriptions, or premium features, additional terms may apply and will be presented at the time of purchase.

Unless otherwise stated:

• fees are non-refundable;
• taxes may apply; and
• Duo may change pricing prospectively with notice where required by law.

13 Suspension and Termination

Duo may suspend, restrict, or terminate your access to the Service, with or without notice, if:

• you violate these Terms;
• Duo believes you pose a risk to other users or to the Service;
• Duo suspects fraud, abuse, harassment, unlawful conduct, or security issues;
• Duo is required to do so by law; or
• Duo discontinues the Service.

You may stop using the Service at any time.

Sections that by their nature should survive termination will survive, including ownership, disclaimers, limitations of liability, indemnification, dispute resolution, and any accrued rights or obligations.

14 Disclaimers

AI-generated outputs may be incomplete, inaccurate, biased, or inappropriate. You are solely responsible for evaluating any match, recommendation, summary, or introduction generated through the Service.

15 Limitation of Liability

16 Indemnification

You agree to defend, indemnify, and hold harmless Duo and its officers, directors, employees, contractors, affiliates, licensors, and service providers from and against any claims, actions, liabilities, damages, losses, judgments, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your use of the Service;
• your User Content;
• your interactions with other users or third parties;
• your violation of these Terms; or
• your violation of any law or third-party rights.

17 Dispute Resolution; Arbitration; Class Action Waiver

17.1 Informal Resolution

Before filing any claim, you and Duo agree to try to resolve the dispute informally. You must send written notice of the dispute to: Duo AI Dating, Inc., c/o Legalinc Corporate Services Inc., 131 Continental Dr Suite 305 Newark, DE, 19713 US. The notice must describe the claim and the relief sought. The parties will attempt in good faith to resolve the matter within sixty (60) days.

17.2 Arbitration

Except for disputes eligible for small claims court, disputes relating to intellectual property, requests for injunctive relief, or claims that cannot legally be arbitrated, any dispute arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable consumer arbitration rules. The seat of the arbitration shall be Wilmington, Delaware, unless otherwise required by applicable law. Arbitration may proceed remotely where permitted by the applicable rules.

17.3 No Class Actions

To the fullest extent permitted by law, you and Duo waive any right to bring or participate in class, collective, coordinated, consolidated, representative, or private attorney general actions.

17.4 Jury Trial Waiver

To the fullest extent permitted by law, you and Duo waive the right to a jury trial for any claim permitted to proceed in court.

17.5 Sexual Assault / Sexual Harassment Claims

Nothing in this Section requires arbitration of claims to the extent arbitration is prohibited by applicable law, including claims covered by the federal Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act.

17.6 Venue for Non-Arbitrable Claims

For claims that are not arbitrated, the parties agree to exclusive jurisdiction and venue in the state courts located in New Castle County, Delaware, and the federal courts located in the District of Delaware, and each party waives any objection to such jurisdiction or venue to the fullest extent permitted by law.

18 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent preempted by federal law or otherwise required by applicable consumer protection law.

19 Changes to These Terms

Duo may update these Terms from time to time. If we make material changes, we may provide notice by posting updated Terms, messaging you through the Service, emailing you, or by other reasonable means. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the revised Terms.

20 Miscellaneous

These Terms, together with the Privacy Policy and any additional terms expressly incorporated by reference, form the entire agreement between you and Duo regarding the Service.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Duo's failure to enforce any provision is not a waiver of that provision.

You may not assign these Terms without Duo's prior written consent. Duo may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, financing transaction, or by operation of law.

21 Contact Information

22 State-Specific Disclosures

Duo may provide state-specific disclosures, notices, and rights where required by applicable law, including disclosures regarding criminal background screening practices, privacy rights, and consumer protections. If you are a resident of a state that requires specific notices or rights, those additional disclosures will apply to you and are incorporated into these Terms by reference.